WE’RE HERE TO HELP.

We’ve compiled helpful information on owning, leasing and servicing your Mazda, along with answers to frequently asked questions, to help you quickly find the information you need.

Financing your mazda

Learn about our current options for Mazda auto financing.

FINANCING YOUR MAZDA

Mazda has partnered with Mazda Financial Services1, provided by Toyota Motor Credit Corporation, to provide you with a variety of auto financing options. Check out our latest special financing offers and contact your local Mazda Dealer for complete details. 

view special financing offers

Mazda Financial Services
Customer Service: (866) 693-2332
Hours of Operation:
Payment & Account Info: Mon.-Fri. 8 a.m. - 5 p.m. (all time zones)
Insurance Servicing: Mon.-Fri. 7 a.m. – 5 p.m.; Sat. 8 a.m. – 1 p.m. CT
Website: mazdafinancialservices.com

For existing customers of Mazda Capital Services, provided by Chase Auto Finance, please call:
(866) 984-7718 (Loan Customers)
(866) 984-7716 (Lease Customers)
M–F, 8 a.m. – 9 p.m. EST
Sat. 9 a.m. – 5:30 p.m. EST
Website: https://autofinance.chase.com/mazda-capital-services/home

FINANCING YOUR MAZDA

FINANCING YOUR MAZDA

FINANCING YOUR MAZDA

FINANCING YOUR MAZDA

Recalls and Special service programs

Stay informed about Mazda recalls and Special Service Programs.

recalls and special service programs

Information regarding a pending or resolved Mazda recall or Special Service Program (SSP) can be found at MyMazda.com. There, you can search by VIN to determine if your vehicle is affected by a recall or SSP.

search recalls

vehicle import and export

Get help with importing or exporting your Mazda.

vehicle import and export

Mazda USA only handles vehicles imported or exported between the USA and Canada that were originally distributed and sold in the USA. For vehicles originally distributed and sold in Canada, click here. 

Import/Export Request Form (PDF)

When completed and signed, please email importexportrequest@mazdausa.com or fax the form to (949) 272-4867.

For additional information, please visit our Frequently Asked Questions page.

Mazda Owners – 24 / 7 Roadside Assistance

24/7 Emergency Roadside Assistance

Available 24 hours a day, 7 days a week anywhere in the United States and Canada.

Call (800) 866-1998.


DOWNLOAD the MyMazda app. Users are able to request roadside assistance directly from the app. It has been carefully designed to provide a premium ownership experience and make requesting assistance more convenient. 

For iPhone2

For Android3

Available 24 hours a day, 7 days a week anywhere in the United States and Canada.

Call (800) 866-1998.


DOWNLOAD the MyMazda app. Users are able to request roadside assistance directly from the app. It has been carefully designed to provide a premium ownership experience and make requesting assistance more convenient. 

For iPhone2

For Android3

CUSTOMER EXPERIENCE CENTER HOLIDAY SCHEDULE

Closed Veterans Day- November 11th, 2024
Closed Thanksgiving - November 28th , 2024
Closed Day after Thanksgiving November 29th, 2024
Closed Christmas Eve December 24th, 2024
Closed Christmas Day December 25th, 2024
Adjusted Hours New Years Eve- December 31st, 2024, 6:00am-3:00pm
Closed New Years Day January 1st, 2025
Adjusted Hours Martin Luther King January 20th, 2025 6:00am-3:00pm
Adjusted Hours Presidents Day February 17th, 2025 6:00am-3:00pm

 

BY PHONE

Monday-Friday
5:00 a.m. - 6:00 p.m. PST
Saturday
7:00 a.m. - 3:00 p.m. PST

(800) 222-5500

by email

Please check our FAQ section; however, should you require additional assistance, please contact our Customer Experience Center.

Email Us

By Mail

Mazda North American Operations
Attn: Customer Experience Center
PO Box 19734
Irvine, CA 92623-9734

CONTACT YOUR LOCAL MAZDA DEALER